Privacy Policy

Effective Date: Nov. 14, 2024

This Online Privacy Policy (“Privacy Policy”) describes how we may collect, use, and share information about you when you access or interact with our website, https://myhrmedstar.org (the “Site”) operated by MedStar Health Inc. (“MedStar Health”, “we”, “us”, “our”).

Please note that this Privacy Policy does not cover online or other services that are offered under a different privacy policy, such as the Patient Portal, which is operated by Cerner Health.

Information MyHR MedStar may collect

Personal information you provide to us

We, and our vendors, may obtain “Personal Information”, which is information that may identify you as an individual, that you provide to us directly; for example, when you complete a contact form, register for events, or make a donation to us.

The Personal Information we collect may include name, mailing address, telephone number, email address, and payment processing information.

Information that is automatically collected

In addition to any Personal Information or other information that you choose to submit to the Site, we and our vendors (including content and analytics providers and advertising companies) may use a variety of tracking technologies (such as cookies and web beacons) that automatically or passively collect certain information whenever you visit or interact with the Site or one of our advertisements or other content elsewhere online.

This type of usage information may include the browser you are using, your IP address or other unique identifier, search terms, the URL that referred you to our Site, pages that you visit, and the time of the visit.

We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties. Please note that we or third parties may collect Personal Information about your online activities over time and across different devices and online properties when you use the Site.

Data analytics and advertising

We may use third-party technology to collect and use data in connection with interest-based advertising.

These third-party ad technology companies and advertisers may use, store, or access cookies, web beacons, and other storage technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to provide advertising services to us, including advertisements targeted to your interests.

We may use certain third-party web analytics services, such as Google Analytics, to help us understand and analyze how visitors use the Site and to serve ads on our behalf across the Internet. We’ve implemented Google Analytics Advertising features on the Site (including interest-based advertising, audience targeting, demographics and interests reporting, device reporting, display advertising, and video ads reporting).

We and our vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, detect your device, and personalize content.

For more information on how Google Analytics uses data collected through the Site, visit: google.com/policies/privacy/partners/. To opt out of Google Analytics cookies, visit: google.com/settings/ads and tools.google.com/dlpage/gaoptout/.

How we may use the personal information we collect

We may use your Personal Information in ways that are compatible with the purposes for which it was collected or authorized by you, including for the following purposes:

  • To provide products and services you request (such as when you subscribe to our blog);
  • To respond to requests, questions, and comments, and provide other types of user support;
  • To send marketing communications, or direct you to portions of the Site that we believe may interest you;
  • To communicate about, and administer your participation in, events, programs, and other offers or promotions;
  • To carry out, evaluate, and improve our business (which may include developing new features for the Site, analyzing and enhancing the user experience, assessing the effectiveness of our marketing and advertising, and managing our communications);
  • To perform data analytics regarding usage of the Site;
  • To guard against, identify, and prevent fraud and other criminal activity;
  • To comply with applicable legal requirements, law enforcement requests, and our company policies; and
  • For any other purpose, with your consent.

How we may share your personal information

Our agents, vendors, consultants, and other service providers may have access to the information we collect through the Site to carry out work on our behalf. Those parties are subject to confidentiality obligations and are restricted from using Personal Information collected through the Site for purposes other than to provide the requested assistance. In addition, we may share information:

  • With our affiliates for internal business purposes;
  • With third parties for marketing purposes, including data management platforms and other advertising technology providers;
  • If we are required to do so by law, regulation, or legal process (such as a court order or subpoena);
  • In response to requests from government agencies, such as law enforcement authorities;
  • If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
  • Concerning analytics and statistical information, to inform advertisers about the nature of our user base;
  • In the event we sell or transfer all or a portion of our business or assets (including a reorganization, dissolution, or liquidation) and negotiations of such transactions; and
  • With your consent or at your discretion.

How we protect personal information

We take reasonable measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Nevertheless, transmission via the Internet and online digital storage are not completely secure, so we cannot guarantee the security of your information collected through the Site.

Information for users outside the United States

If you are visiting the Site from outside the United States, please be aware that the information we obtain about you will be processed in the United States or other jurisdictions.

By using the Site, you acknowledge your Personal Information may be transferred to, and processed in, jurisdictions outside your own.

Please be aware that the data protection laws and regulations that apply to your Personal Information transferred to the United States or other countries may be different from the laws in your country of residence.

Contact us

Depending on your needs, there are several ways to contact MedStar Health. If you have questions about your health insurance, please contact your insurance provider directly. Below are the human resources number and other important telephone numbers.